Playzee Casino Cookie Policy

At Playzee Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices you have regarding their use. By continuing to use our platform at playzee.com, you consent to the use of cookies in accordance with this policy. We encourage you to read this document carefully alongside our Privacy Policy to fully understand how we handle your data.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. Here at Playzee Casino, we use cookies to help our platform function correctly, to personalise your experience, and to gather analytical data that helps us improve our services. Cookies allow us to recognise your device across sessions and store preferences so that you do not need to re-enter information each time you visit.

In addition to cookies, we may also use similar technologies such as web beacons, pixel tags, and local storage. Throughout this document, we refer to all such technologies collectively as "cookies" for simplicity.

Types of Cookies We Use

Our Playzee Casino platform uses several categories of cookies, each serving a distinct purpose. Below we describe the main types you may encounter when using our services:

Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled. Without them, services such as the Playzee Casino login system, secure account access, session management, and basic navigation would not function. We use these cookies to:

  • Authenticate your session when you sign in to your account
  • Maintain your security settings and fraud prevention measures
  • Enable the shopping cart and transaction functionality
  • Remember your cookie consent preferences
  • Ensure compliance with our licensing obligations under Malta Gaming Authority licence MGA/B2C/370/2017

Because these cookies are strictly necessary, we do not require your consent to place them on your device. However, you may block them via your browser settings — please be aware that doing so may prevent key features from working properly.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our platform. At Playzee Casino, we collect anonymised data about which pages are visited most frequently, how long users spend on each section, and where technical errors occur. This information helps us continuously improve the Playzee online casino experience for all players.

We may use third-party analytics providers such as Google Analytics for this purpose. Data collected through these cookies does not identify you personally. We use the insights gathered to:

  • Identify and fix errors or slow-loading pages
  • Understand navigation patterns across our casino games section
  • Measure the effectiveness of our promotional campaigns
  • Improve the mobile and desktop versions of our platform, including the Playzee Casino app

Functional Cookies

Functional cookies allow our Playzee Casino website to remember choices you have made in order to provide a more personalised experience. For example, we use these cookies to remember your preferred language, currency selection (such as CAD), and display settings. These cookies enhance usability but are not strictly essential.

We may use functional cookies to:

  • Remember your language preferences across our English, French, German, Finnish, Norwegian, Spanish, and Portuguese interfaces
  • Store your currency choice so the correct rates are displayed automatically
  • Retain your game preferences and last visited game categories
  • Personalise promotional content, including Playzee bonus offers relevant to your activity

Targeting and Advertising Cookies

Our Playzee platform may use targeting cookies to deliver advertising that is relevant to your interests. These cookies track your browsing behaviour across our site and may be used by our trusted advertising partners to build a profile of your interests. We use this information to show you relevant promotions, including our Playzee welcome bonus offers and seasonal casino promotions.

Targeting cookies may be placed by us or by third-party partners. They help us to:

  • Limit the number of times you see the same advertisement
  • Measure the effectiveness of our marketing campaigns
  • Deliver personalised offers, such as Playzee casino bonus codes and deposit promotions
  • Share data with trusted advertising networks to reach new potential players

You may opt out of targeting cookies at any time using our cookie preference centre or through your browser settings. Opting out does not mean you will see fewer advertisements — it means the ads you see will be less personalised.

Third-Party Cookies

When you use the Playzee live casino section powered by Evolution, or when you play games from providers such as NetEnt, Microgaming, Play'n GO, and others, those third-party providers may also set cookies on your device. We do not control third-party cookies and we encourage you to review the respective privacy policies of those providers. We are not responsible for any data collected by third parties through their own cookie technologies.

How Long Do Cookies Last?

Cookies we place on your device may be either session cookies or persistent cookies. Session cookies are temporary and are deleted from your device when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them manually. Here at Playzee Casino, we use both types depending on the purpose of the cookie. Persistent cookies we use typically expire between 30 days and 24 months, depending on their function.

Your Cookie Choices and Controls

We respect your right to control how cookies are used on your device. When you first visit our Playzee Casino website, we present you with a cookie consent banner that allows you to choose which categories of cookies you accept. You may also update your preferences at any time through our cookie settings tool.

In addition, most web browsers allow you to manage cookies through their settings. You can typically:

  • View the cookies currently stored on your device
  • Delete cookies individually or clear all cookies
  • Block all cookies or cookies from specific websites
  • Set your browser to alert you before a cookie is placed

Please note that restricting cookies may affect the functionality of our platform. In particular, blocking strictly necessary cookies may prevent you from completing a Playzee Casino sign up, accessing your account, or processing deposits and withdrawals.

For guidance on managing cookies in your specific browser, please refer to your browser's help documentation or visit www.allaboutcookies.org.

Cookies and the Zee Club VIP Programme

Our Playzee Zee Club loyalty programme uses cookies and session data to accurately track your activity and award Zee Points. Cookies help us ensure that your point balance is correctly updated as you play and deposit. If you disable functional or strictly necessary cookies, this may interfere with the accurate recording of your VIP status and rewards within the programme.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our business practices. When we make material changes, we will notify you by updating the policy on this page. We recommend that you revisit this page periodically to stay informed about how we use cookies. Your continued use of our Playzee Casino platform following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or about this Cookie Policy, please do not hesitate to get in touch with our support team. We are available 24 hours a day, 365 days a year via live chat, or you can reach us by email at support@playzee.com. Our Playzee Casino is operated by White Hat Gaming Limited, registered in Malta (registration number C73232), with a registered office at 85 St John Street, Valletta, VLT1165, Malta, and is licensed by the Malta Gaming Authority under licence MGA/B2C/370/2017.